I was recommended by a friend to go see the guys at Idaho Arms & Ammo after a couple of not so pleasant shopping experiences elsewhere. They are really good people who understand their mission as serving others. Their customer service is the best. They are honest, trustworthy, personable and extremely professional. Beyond the sale, they are interested in building relationships and helping people. They are particularly good with first-time gun buyers, and will take whatever time is needed for the customer to understand safety and basic operation skills. I have now recommended several of my friends to them, and each one had raved about how well they’ve been treated.
“The staff here is knowledgeable and helpful. This is a shop that is particularly good for new shooters and women, as they provide plenty of help and honest advice without being pushy or intimidating. It is a very clean, pleasant store and great shopping experience, plus their prices are very competitive.”
Great place, excellent customer service and prices. The store has what you would need for home and personal defense. The staff is willing to take their time explaining/answering all your questions. I highly recommend this shop.”
I am a beginner gun enthusiast who has had some really bad experiences at other local gun shops. Idaho Arms is the exact opposite. I have always been treated with respect and appreciated as a customer.
I have purchased ammo, firearms, accessories, and had service done on guns. Every time it was an excellent experience.
I have returned or exchanged items with no problems.
My past experiences have been so uncomfortable because of the service and attitude of the staff at other shops made me feel ignorant. If I knew the answers to my questions I would not go to the shop obviously, I hated that my questions and lack of knowledge was used by gun shop staff to make feel stupid.
Idaho Arms is different with their customer service, they like to help me and share their knowledge with me about my firearms and level of experience.
I’m a customer for life and I’m heading there now to buy a trigger for my AR.
Thanks to the staff for all they do.